Category: General Administration
History of Quality Programs
Total Quality Control, Lean Manufacturing, Zero Defects, Total Quality Management, Total Productive Maintenance, Theory of Constraints, Six Sigma, are probably the best-known Quality Programs, but for those less involved, there may be some confusion between them. With this in mind, I made a historical summary with the main characteristics of each one.
The Peter Principle and How to Avoid Failed Promotions
The Peter Principle is a concept that says that, in a hierarchical system, every employee tends to be promoted until he reaches his level of incompetence, and was created by Canadian educator Laurence J. Peter, author of the book entitled The Peter Principle: Why Things Always Go Wrong, published in 1969, co-authored with Raymond Hull.
The Good Management, Naturally, Displeases Some People!
That’s it! A good manager is not the one who acts to please, but rather, is the one who does what is right. Sometimes your decisions can please some, sometimes not. When a manager establishes discipline, requires compliance with procedures, demands professionalism, asks for competence, demands commitment, receives results and give feedbacks, this will certainly…
Succession Plan
The Succession Plan is a strategic tool that allows the identification and preparation of professionals from within the Organization to possibly occupy key positions in case of need. Before we talk about what to do, let’s see what not to do when it comes to Succession Plan.
The Assumptions of the Successful Business
Every manager has to have in mind that a business, whatever it is, is governed by three basic assumptions of successful business:
3 Things To Do as a Must in a CEO First Day!
That’s your first day as a CEO? Ok, it doesn’t matter if you are new in the Company, or not. There are 3 things that you have to do as a must! Check the balance sheet? Talk to the managers? Visit customers? Visit suppliers? Make a speech to the entire company? Have a meeting with…
The Right Steps to Organize Effective Meetings!
It’s widely known that meetings are one of the biggest time killers in the business environment. The web site Salary.com (IBM) has been making surveys about time waste at work and has been showing that meetings are one of the top reasons. The best way to plan and organize an effective meeting is to pay…
How to Hire a Good Worker?
I have interviewed and hired uncountable people, along over 13 years of experience in management, and I don’t think there is a magical question to use in the interview for finding the right person. Actually, more than the answer itself, I am interested in the way that is given. I am really interested in gesture,…
The Best Way to Evaluate People at Work Ever!
Working at several different companies, and visiting uncountable others, I have already seen a lot of methods for evaluating people at work. Using spreadsheets or sophisticated softwares, these companies try to measure the achievements and behavior of the employee.