The Basic Competence for Success in Sales
While many organizations are concerned with various aspects and characteristics of their sales force, the most important of them is often overlooked. Credibility is the most important skill of a salesperson, and this is proven in many researchs and specialized studies. There is a very interesting quote from the American writer Rebecca Solnit, who expresses…
7 Tips to Increase the Effectiveness of Corporate Training
Training, in addition to its original function of developing the skills of employees, works as an excellent motivational tool, and is one of the pillars of the formation of Organizational Culture. That is why we must give it due attention, trying to do it in the best way possible. Furthermore, adult education (andragogy) is not…
The Hawthorne Effect and Productivity in Organizations
In 1924, the National Research Council, at the Hawthorne plant of Western Electric Company in Chicago, began a series of experiments to see how much lighting affected productivity. It was verified that with each alteration in the lighting, there was an improvement in productivity; however, when returning to the initial lighting conditions, productivity remained high,…
A Great Question to Uncover Ethics Behavior in a Job Interview
Ethics Concern We know that ethics is a big concern in work environment. Among others, the study conducted by Daniel Johnson, from IBE (Institute of Business Ethics), shows that ethics concern is getting more importance. The Institute, headquartered in the UK, has been doing research on ethical issues in the UK since 2005, and from 2012…
Keep An Eye On That, Always!
“Shit! Why I didn’t do that?” That has likely happened to you sometime! Well, the good part is that it teaches us priceless lessons. If you think you should do something, you probably have to. In management, we can face this kind of situations everyday. So, pay attention on your feeling, and don’t lose the…
Emotional Balance
Emotional balance is the capacity you have to control yourself in stress situations, and is a key competence for you to grow in your career. A very powerful way to keep us balanced is the mental predisposition, which means, how we consciously think and propose to react to certain situations. It’s like a mental programming.…
How to Make a Succesful Strategic Plan
What is a strategic plan for? A corporate strategic plan is the most powerful tool for helping the company growth. First of all, it is important to understand the common mistakes about strategic plan. It is a mistake to make a strategic plan for:
4 Easy Ways to Deal with Provocative Comments
From my own experience, after years and years of working in various organizations, I can say that there is a kind of “colleague” of work who is the expert in causing disturbance in the environment and creating discussion. He is the one who moch, ironize, and denigrate the work of others. This guy is the…
What Really Drives Organizational Outcome
Forget high salaries and astronomical bonuses. Forget super expensive experts. The secret to outstanding Organizational performance can be right in front of you.
The Assumptions of the Successful Business
Every manager has to have in mind that a business, whatever it is, is governed by three basic assumptions of successful business:
How To Build a Winning Team?
This is probably one of the biggest questions in the leadership area. I have probably known dozens of good leaders, but dozens of bad ones. Some of the bad leaders were, not just bad, but terrible, and most of them, probably, thought they were good. If you want to know how good one leader is,…
3 Things To Do as a Must in a CEO First Day!
That’s your first day as a CEO? Ok, it doesn’t matter if you are new in the Company, or not. There are 3 things that you have to do as a must! Check the balance sheet? Talk to the managers? Visit customers? Visit suppliers? Make a speech to the entire company? Have a meeting with…
Why New Quality Programs Faill?
The news come first from the CEO to the Managers, and then, to their team: -We have to indicate few people from our area to start a new Quality Program Training. People look each other, trying to understand what is that. Some of them find excuses for not doing the training, others think about it.…
Why So Many Managers Like To See People Doing Overtime (If That’s Not Productive)?
Imagine the following scene: it’s seven-thirty pm, and we still see some employees working, in some areas of the Company. Managers leave their roons and go home happy, because they know these people will stay working some time more. Consider that the regular time is from 8 am to 6 pm. So, do you see…
Coaching in 3 Steps!
Coaching has become a great tool for personal and professional growth, offering individuals the guidance and support they need to unlock their full potential. In this article, we will explore three insightful infographics that illustrate key aspects of coaching. However, while these visual representations offer a simplified overview, it is important to recognize the inherent…
The 4 Biggest CEO Mistakes!
I worked over 17 years in industrial environment, 13 as a manager, and some other years as a consultant. This experience gave me a very good insight within a management perspective. I could see good points and bad approaches, good habits and bad practices. Following I describe some points as mistakes for a CEO avoid…
How to Lead Meetings Effectively?
Certainly, in a management role, you will have to be faced with the task of leading meetings. Although they are important and fundamental in various situations of corporate life, when poorly led, meetings can become destroyers of productivity and wasters of time. When people ask me if I recommend doing meetings stand up to be…
What I Learned From My Business Trip To China
I was in China during the month of April, in 2010, and had the opportunity to know some of the culture and way of life of the Chinese people. What you will read next is purely my impressions after this experience. People – The people are very friendly. An occidental guy gets a lot of…
How to Create a Culture that Supports Change?
A Challenging Scenario – The globalization was the phenomenon of economic and socio-cultural interaction more intense between countries, beginning, notably, in the 90s, and has demanded a higher standard of quality, not just for the products, but also for business professionals. The globalization has been driven by greater political freedom, due to the end of…
The Right Steps to Organize Effective Meetings!
It’s widely known that meetings are one of the biggest time killers in the business environment. The web site Salary.com (IBM) has been making surveys about time waste at work and has been showing that meetings are one of the top reasons. The best way to plan and organize an effective meeting is to pay…
How to Hire a Good Worker?
I have interviewed and hired uncountable people, along over 13 years of experience in management, and I don’t think there is a magical question to use in the interview for finding the right person. Actually, more than the answer itself, I am interested in the way that is given. I am really interested in gesture,…
The Best Way to Evaluate People at Work Ever!
Working at several different companies, and visiting uncountable others, I have already seen a lot of methods for evaluating people at work. Using spreadsheets or sophisticated softwares, these companies try to measure the achievements and behavior of the employee.
Do You Know the Difference Between Manager & Leader? Really?
In my first job in a management role, in 1997, as a production supervisor in a big engine manufacturer, my challenge was not just startup production in a new global and competitive environment, but at the same time, startup my own management career, and like me in that time, you probably heard about the…
Expert Insights Within Management